Privacy Policy
Last updated: June 2026
Nuvo Physio (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. We handle personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and other applicable privacy legislation.
Information we collect
- Information you provide. When you book an appointment or contact us through a form on this website, we collect the details you submit — such as your name, email address, telephone number, and any health-related information you choose to share so we can assist you.
- Information collected automatically. With your consent, we use Google Analytics to collect anonymized usage data (for example, pages viewed, device and browser type, and approximate region) through cookies and similar technologies, to understand how our site is used.
How we use your information
We use your information to schedule and provide physiotherapy services, respond to your inquiries, manage our relationship with you, and improve our website and services. We do not sell your personal information.
Cookies and consent
Essential cookies are required for the site to function. Non-essential cookies, including analytics, are only set after you accept them through our consent banner. You can change or withdraw your choice at any time.
Sharing your information
We share personal information only with service providers that help us operate this website and our practice (such as Google Analytics), and where required by law. Health information is treated as confidential in accordance with our professional obligations.
Data retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law and applicable professional regulations.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw your consent at any time. To exercise these rights or to ask a question about this policy, please contact us.
Contact
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach us through our Contact page.